How do I manage my sign-in email and close my account?
Control which emails you receive, update your sign-in address, or request account closure and data removal.
Updated
Manage your notice emails
Each notice email carries a one-click unsubscribe link for that type of notice. You can also visit /account/notifications to select which notices you want and how regularly they arrive.
Certain messages cannot be switched off: receipts, refunds, payment problems, listing holds and security notices are filed to your address at all times.
Update your sign-in address
Submit a request from /account/email and provide the new address. We send a confirmation email to both your current address and the new one. A security notice arrives once the update is complete.
Close your account or request data deletion
File a request from /account/privacy or write to launch@zinndigital.com using the email address linked to your account. We confirm by email which information will be deleted: your account, founder profile and personal details.
Prefer to look before you leave? On /account/privacy one button downloads all your data as a zip, with your invoices as PDFs.
Invoices remain on file for as long as the law requires. Details on how personal data is handled are set out in /privacy, filed by Zinn Digital® Ltd.
Questions people ask
- Can I turn off all emails?
- No. Receipts, refunds, payment alerts, listing holds and security notices always go out. Other notice types can be unsubscribed from via the link in each email or at /account/notifications.
- What happens to my invoices if I close my account?
- Invoices are kept on file for as long as the law requires. Your account, profile and personal details are deleted when you request closure.
- How do I request account closure?
- Submit a request from /help or email launch@zinndigital.com from your registered address. We confirm by email what will be removed.