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Sendbird: The AI customer experience platform for enterprise
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An AI customer experience platform trusted by enterprises worldwide to engage customers and improve loyalty through communications.

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What we know
- How is MAU calculated?
- A Monthly Active User (MAU) is counted as an active user when they connect to Sendbird servers by using the Client SDK from your application, within the past 30 days.
- What happens if I hit my MAU limit?
- Sendbird will inform you before you reach your MAU limit. After you hit your limit, you will be charged an overage fee. It's recommended to upgrade to the next MAU tier for better discounts.
- Is the Sendbird Developer plan free forever?
- Yes, the Developer plan is free and remains active as long as you log into the Sendbird dashboard once a year.