Mobile Apps · Established
Airship: Cross-Channel Customer Experiences for the Mobile Era
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A mobile-first customer experience platform that empowers brands to build AI-powered cross-channel experiences delivering measurable results at scale.
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What we know
- What is Airship and what does it offer?
- Airship is a mobile-first customer experience platform that empowers brands to build AI-powered cross-channel experiences that deliver measurable results at scale. It has pioneered mobile innovation for over 15 years, including the first push notification, mobile wallet pass, and in-app messages. The platform enables product and marketing teams to launch unified and personalized experiences across app and web, turning ordinary customer interactions into repeatable conversions. It includes app store optimization solutions, AI-powered journey orchestration, content creation, experimentation solutions, and allows anyone to build, orchestrate and optimize hyper-personalized end-to-end customer experiences across all channels without code.
- How can Airship improve mobile-first customer experiences and audience engagement?
- With the Airship Experience Platform (AXP), brands can create, test and adapt mobile-first customer experiences in the app and on the web once and deploy across all channels, ensuring unified and cohesive experiences wherever their customers choose to interact—all without a single line of code. The platform's modular network of AI agents accelerate marketing, product and growth teams' efforts to continuously enrich customer data and rapidly launch experiments, optimizing every interaction and business outcome from growing repeatable conversions and customer lifetime value to fueling durable business growth.
- What makes Airship different?
- Airship differentiates itself through deep mobile-first expertise including pioneering the first commercial push notification, first in-app message, first cross-platform mobile wallet passes, and first Live Activities. It is outcomes obsessed as the only customer experience platform that truly understands how to guide customers to conversion destinations where loyalty is earned and revenue grows. The platform features AI innovation that goes far beyond expanding mobile audience reach to tap into AI and truly scale content production and marketer productivity. Airship also delivers mission-critical reliability when seconds matter and failure isn't an option, and brings decades of market insights and experience launching journeys and campaigns with the world's leading brands.
- Does Airship integrate with other marketing tools and platforms?
- Yes, Airship integrates with a broad set of enterprise marketing, data, and analytics platforms. It connects with tools across the martech ecosystem such as CDPs, CRMs, cloud data platforms, personalization tools, and analytics systems so customer data and behavioral signals can flow seamlessly into Airship for activation and back out for measurement. These integrations support real-time, bi-directional data flows that enable personalized push notifications, in-app messages, email, SMS, wallet passes, and app experiences while coordinating with other platforms as needed to deliver relevant customer experiences at scale.
- What types of businesses benefit from using Airship?
- Airship drives increased retention, sustained loyalty and higher customer lifetime value for customers across industries. It currently offers flexible and hyper-personalized solutions for a range of industries, including travel, media, sports, finance, retail and telecom. The platform is designed for B2C Enterprise brands where mobile-first customer experiences are mission-critical to the business.